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Glossary

Where you change your name, email and profile picture, and choose your notifications. Find it by selecting your name at the bottom of the menu.

The Points you have available right now, shown on the Points Remaining card. Also called your balance.

The bell icon that lists your recent updates. See Notifications.

The part of QOS where you can see your invoices, if we’ve given you access.

The document that explains what a project is and what you want. Open it from the Brief tab.

The list of items inside a task. Tick them off as they’re done.

An email that tells you something changed in QOS, with an Open in QOS button.

The finished files for a project, in a Dropbox folder. Open them with the Final art button.

Your starting page in QOS: jobs in progress, latest deliveries, invoices due and signed agreements.

QOS added to your phone’s Home Screen so it opens like an app. See Install QOS on your phone.

A bill for work, retainers or services. See Invoices and payments.

The code that identifies a project or task, such as the one in the ID column.

A timeline of what changed on a project and when. It only shows if we’ve turned it on for you.

Updates, questions and decisions on a project or task.

A 6-digit code, sent in the same email as an invoice link, that opens that invoice.

A back-up way to sign in with your email address and a 4 to 8 digit PIN. We turn it on for you if you need it.

How we measure work on a retainer. See Retainers.

A piece of work we’re doing for you.

An alert that appears on your phone or computer after you turn on notifications for that device.

Our short-link address. A qual.ls link opens the same page as the longer secure link it stands for.

A separate store of Points that doesn’t count towards your balance until you move them across. See Retainers.

An ongoing arrangement where you get an amount of work each month, measured in Points.

A link that opens a single page, such as an invoice or an approval, without needing you to sign in to QOS.

Where a project or task is up to, such as Information required or Review. See Projects.

A smaller item of work. It has a checklist instead of a brief.