Getting help
We set up QOS, your Kanvas Studio and your KanvasPro website ourselves, so we know how yours works.
Ask us
Section titled “Ask us”Email your Qualls contact, or write to support@qualls.co. It helps to include:
- which app, and the address you were on (for example
qos.qualls.cooryourname.qualls.co) - what you were trying to do
- what you saw instead, ideally with a screenshot
Before you write
Section titled “Before you write”- Can’t sign in? See Signing in. Most problems are a different email address from the one we added.
- Something’s locked? In Kanvas Studio, the designer decides what can change. See Who can do what.
- Lost work? Kanvas Studio saves as you go and keeps a draft in your browser. Open the same document again and choose Restore.